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FAQ

Product Information

1. What material are your clothes made of?

- Our clothes are mostly made of high quality cotton.

2. What sizes do you offer?

- We offer a large range of sizes. From X-Small to 5X-Large for graphic t-shirts and X-Small to 3X-Large for crewnecks & hoodies.

3. Do you restock your sold-out items?

- Yes, we usually restock our sold-out items, although we might not restock special collection items.

4. Are your clothes ethically made?

- Our manufacturers in China are not known to have any labor rights infringment, although they currently do not hold any industry standards certifications.

Ordering & Payment

1. What payment methods do you accept?

- We accept credit card payment along with Apple Pay, PayPal & Google Pay.

2. Can I change or cancel my order after it's been placed?

- No, you cannot change or cancel your order after it's been placed. You can always return an item(s) once you've received your order. (Read about our Return Policy)

Shipping & Delivery

1. How long will it take to receive my order?

- It usually takes around 10 to 21 days to receive your order, although there might be some shipping dalays that are out of our control.

2. Do you ship internationally?

- No, we don't ship internationally at the moment. Shipping is currently available in Canada & US only.

Returns & Exchanges

1. What is your return policy?

- Read about our Return Policy here.

2. Do you offer free returns?

No, we don't offer free returns. You have to pay for the shipping. (*exceptions may apply)

Sustainability & Ethics

1. Are your products sustainably made?

- With proper care, our clothes are made of durable material and our company uses minimal packaging to limit waste.

2. Where are your clothes manufactured?

- Our clothes are manufactured in China.

3. Do you have any certifications or partnerships with ethical organizations?

- No, we don't hold any certifications nor have partnerships with any ethical organizations at the moment.

Customer Support

1. How do I contact customer service?

- You can email us at info@spreadlovecampaign.ca Please be clear about your demand to facilitate communication.

2. What should I do if I received a defective or wrong item?

You should read about our Return Policy.

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©2025 The Spread Love Campaign™. All rights reserved.

Brand designed by Allison Roy

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